FAQ

How does a project start?

Most projects start with a defined first step: an audit, direction sprint, or scoped review.

If the problem is already clear, you can purchase the Strategic Communications Audit directly. If the project is larger or more complex, send an inquiry with the context, timeline, and materials involved.

What does the Strategic Communications Audit include?

The audit reviews how your organization communicates, where the work is getting stuck, and what should be fixed first.

Depending on the scope, it may include website content, newsletters, social media, public updates, printed materials, reports, campaign language, approval paths, internal requests, and gaps between what the organization says and what the public can actually find.

You receive a written findings document with key patterns, friction points, structural recommendations, and prioritized next steps.

What are your starting prices?

Paid first steps begin at $5,500.

The Strategic Communications Audit is $7,500.

Publication, campaign, communications department, and implementation projects are scoped separately. Implementation projects generally begin at $15,000.

Do you work remotely?

Yes. Most strategy, communications, editorial, and design direction work can be handled remotely.

For event, publication, civic, or organizational work that requires in-person review, photography, production support, or on-site context, travel can be discussed as part of the scope.

Do you work in Spanish?

Yes. Frances Eugenia Design works in English and Spanish.

Bilingual work may include public-facing copy, campaign language, website content, printed materials, community information, and translation-aware review. The goal is not just word-for-word conversion, but clear communication that works for the intended audience.

What do you not do?

Frances Eugenia Design is not a volume content shop, social media posting service, PR retainer, ad-buying agency, or custom development studio.

I do not take on rushed task work that has no clear purpose, approval path, or decision-maker.

The work is best suited for organizations, publications, campaigns, and public-facing teams that need judgment, structure, and direction.