What people are saying.
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I was delighted with the service I received. Frances is a talented designer and highly professional business person. Her work is superb. She is responsive to customer needs, provides expert advice and counsel and meets tight deadlines.. She went the extra mile for my project. I.would highly recommend her for any relevant project.
Dave Dempsey — March 14, 2026
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I very much appreciated your work as a designer and a communicator. In all my years here, I’ve never been so well informed. Plus the transformation of the old fuddy duddy focus mag was amazing! 🙏💕
Susan Miller, Cleveland Heights — October 1, 2025
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I want to commend the communications team for revamping the design and content of this weekly newsletter. It's much more pleasant to read on desktop and mobile and contains more than just advertisements for fitness classes. Thank you!
Mary Lynn D., Cleveland Heights — September 12, 2025
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That last email breaking down the charter amendments is fantastic. I can’t speak fully to content (I skimmed) but wanted to extend a congrats to the layout and explanation it contains. Thank you!
Jonathan C., Cleveland Heights — August 27, 2025