Design that works in the real world.
Creative direction, editorial design,
and communications systems.
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Featured Work
The studio
We design communication systems—where structure, visuals, and messaging work together.
Design is applied beyond appearance to how information is organized, shared, and maintained. This includes workflows, standards, and tools that support consistent communication across teams and channels.
Grounded in Continuity by Design, the work is built to function reliably over time.
Hablamos Español. Disponible para proyectos en inglés y español.
What people are saying.
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I was delighted with the service I received. Frances is a talented designer and highly professional business person. Her work is superb. She is responsive to customer needs, provides expert advice and counsel and meets tight deadlines.. She went the extra mile for my project. I.would highly recommend her for any relevant project.
Dave Dempsey — March 14, 2026
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I very much appreciated your work as a designer and a communicator. In all my years here, I’ve never been so well informed. Plus the transformation of the old fuddy duddy focus mag was amazing! 🙏💕
Susan Miller, Cleveland Heights — October 1, 2025
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I want to commend the communications team for revamping the design and content of this weekly newsletter. It's much more pleasant to read on desktop and mobile and contains more than just advertisements for fitness classes. Thank you!
Mary Lynn D., Cleveland Heights — September 12, 2025
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That last email breaking down the charter amendments is fantastic. I can’t speak fully to content (I skimmed) but wanted to extend a congrats to the layout and explanation it contains. Thank you!
Jonathan C., Cleveland Heights — August 27, 2025
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During my search for a design firm to help me design a logo and create a website for my new business, I was fortunate to find Frances Eugenia Design. After sharing the services and expertise that my new business was capable of providing and the obvious need for a logo and website to make it visible, Frances began the design and creation process, which resulted in a logo and website well above my expectations, and which now identifies my company.
I would highly recommend Frances Eugenia Design for creativity and professionalism for any design needs.
Jonathan Gray Consulting LLC — February 26, 2026
Notes from the Studio
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Notes from the Studio *
Core Offerings
Whether you need a department rebuilt, a brand re-anchored, or a crisis plan you can trust, our core offerings cover structure, story, and stability. Each project includes system design, templates, and training so your team can sustain clarity long after launch.
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Systems & Structure
Architecture for communications departments. Workflows, templates, and dashboards designed to make clarity repeatable and accountability visible.Learn More →
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Brand & Campaign
Visual and verbal coherence built for real-world use.
Campaign systems, brand frameworks, and content cadence that connect purpose with presence.Learn More →
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Retention & Relationships
Automation designed for connection. Lifecycle flows, segmentation strategy, and deliverability practices that scale trust—not just clicks.Learn More →
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Trust & Transparency
Systems for calm communication in uncertain moments.
Message architecture, holding lines, and leadership guidance designed to preserve trust through change.