About Frances
Frances Eugenia Collazo is a strategic communicator, creative director, writer, and founder of Frances Eugenia Design.
Since 2012, she has worked across communications, design, editorial, and public-facing creative work, with experience in municipal government, media, retail, real estate, publishing, and cultural programming.
Her work sits between message, structure, and visual direction. Through Frances Eugenia Design, she helps organizations clarify what they are doing, organize the materials around it, and create public-facing work people can actually use.
Most recently, Frances served as Director of Communications for the City of Cleveland Heights, where she helped build the city’s first formal communications department. That work included public updates, newsletters, issue communication, publication design, visual standards, department coordination, event communication, and practical tools for moving information across departments.
Since October 2025, Frances has focused on independent studio work and consulting through Frances Eugenia Design, supporting clients with communications strategy, design direction, publication materials, event collateral, and clear, usable public-facing content.
Alongside her studio work, Frances also writes and publishes personal, reflection-driven projects through LionGoat Press. Her books include The Love & Letting Go Workbook, The Rage & Reckoning Workbook, and One Right Thing, which explore grief, anger, accountability, repair, boundaries, and family rupture.
Frances lives in the Midwest with her family, two opinionated dogs, and a beautiful fish tank that requires more attention than anyone warned her about, but rewards her daily with a little pocket of calm.
What I bring
Senior communications judgment
I can look at a messy communication problem and separate the message issue from the process issue.
Creative direction with practical use in mind
The work has to look right, read right, and be usable by the people responsible for carrying it forward.
Experience inside real organizations
I have worked inside public-sector, cultural, media, retail, and community-facing environments where deadlines, approvals, personalities, and public expectations all matter.
Hire me for communications department design, fractional communications direction, public messaging, newsletters, publication design, campaign materials, editorial direction, and public-facing design work.
Archive / Influence / Origin
These images are part of the visual and cultural archive behind the work: music, fashion, publishing, city life, performance, family, and the long path into public-facing creative direction.
