Frances Eugenia Collazo
Frances Eugenia Collazo is a communications professional, creative director, graphic designer, and founder of Frances Eugenia Design.
Her work sits between information, structure, and visual direction. She organizes public-facing material so it is clear, useful, and beautiful, because beauty does not belong only to luxury work, cultural work, or private spaces. It belongs anywhere people are expected to pay attention, understand what is happening, and know what to do next.
The thing people often miss about her work is that she is not only designing the material. She is designing the way information moves through every available avenue. People receive information differently, and her role is to make the message coherent across those paths.
Collazo’s practice includes brand communications, creative direction, publication design, civic materials, newsletter systems, campaign collateral, editorial structure, event design, websites, reports, presentations, and digital content. She is often brought into work that has become too scattered, too visible, or too important to keep treating casually
Professional Background
Collazo’s background crosses communications, design, media, fashion, production, and public-sector work.
She has worked independently for most of her career, building a practice that became official in 2012 and later evolved into Frances Eugenia Design. Her professional history includes long-running independent studio work as well as periods inside companies, media organizations, production environments, and municipal government.
Early in her career, she worked as the entertainment content producer for the “Extra” section of the Gaylord Herald Times, producing lifestyle, entertainment, and cultural features under the pace and discipline of a newspaper environment. She later worked as an art director and email marketing manager for BustedTees, where she directed the look and feel of a major relaunch.
Her production background also includes work in fashion, styling, sourcing, video, social content, and large-scale fabrication. She managed a sewing studio connected to Rose Brand, where work included large theatrical and promotional pieces for entertainment and commercial clients, and worked with Garo Sparo across multiple creative and production roles.
That range is significant. Her work has never been limited to making things look finished. It has always involved reading the room, understanding the audience, organizing what needs to be seen, and shaping how information moves.
Cleveland Heights: Professional record, 2023–2025
Frances Eugenia Collazo began working with the City of Cleveland Heights as an independent communications and design vendor in 2023. Her initial work included the relaunch of FOCUS Magazine and later expanded into Cain Park communications, public-facing design, and municipal website work.
She joined the City staff as a Communications Specialist on October 14, 2024, and was appointed Director of Communications on June 30, 2025.
Her work took place during the administration of Mayor Kahlil Seren and included building and leading the City’s first formal Communications Department, establishing workflows and approval structures, developing public and executive messaging, producing newsletters and publications, supporting high-visibility programs and events, and creating systems for clearer communication across departments.
Major work documented on this site includes Communications Department Design, City News, FOCUS Magazine, the 2025 Cain Park season, Juneteenth cultural programming, Pride programming, public issue communications, and related municipal campaigns.
Collazo served as a municipal communications professional, not as campaign staff. The work documented here concerns public administration, public information, communications systems, and creative direction—not electoral activity.
Seren served as Cleveland Heights’ first directly elected mayor. His tenure formally ended on October 1, 2025, following certification of the September recall election. Collazo’s City employment also concluded during that administrative transition. The chronology is included to distinguish her professional work and authorship from the later political and personnel controversy surrounding the administration.
Frances Eugenia Design
Frances Eugenia Design is an independent communications and design studio based in Michigan and working remotely.
The studio grew out of Collazo’s long-standing independent practice and now focuses on public-facing communications, creative direction, publication design, civic materials, editorial systems, and practical tools for organizations that need stronger structure around what they say and show.
The studio works with public agencies, nonprofits, cultural organizations, small institutions, and mission-driven teams that need more than decoration. The work may result in a report, a newsletter, a campaign, a website, a program, a deck, a publication, or a set of templates, but the deeper task is usually the same: clarify the message, organize the structure, and create materials people can actually use.
Education and Professional Development
Collazo began her studies at Loyola University New Orleans in 1996 and is completing her Bachelor of Arts in Public Relations in Summer 2026.
Education
Bachelor of Arts in Public Relations
Loyola University New Orleans
Expected Summer 2026
Futures Studies & Speculative Design Certificate
Parsons School of Design at The New School
May 2026
Emergency Public Information
Concepts of Religious Literacy for Emergency Management
FEMA · May 2026 · IS-0505
Social Media in Emergency Management
FEMA · April 2026 · IS-0042
Public Information Officer Awareness
FEMA · February 2026
Crisis and Risk Communication
Helping Your Organization Manage Risk and Crisis
University of Colorado Boulder · September 2025
Crisis Management and Crisis Communication Consulting
University of Colorado Boulder · September 2025
Introduction to Crisis Management and Crisis Communication
University of Colorado Boulder · August 2025
Management & Government Operations
Foundations of Project Management
Google · September 2025
Government Accounting
Cuyahoga Community College · August 2025
Areas of Work
Communications direction
Creative direction
Brand communications
Graphic design
Publication and report design
Civic and public-facing materials
Newsletter and content systems
Campaign collateral
Event design and collateral
Website and digital content
Presentations and visual systems
Editorial strategy
Public information materials
Current Work
Collazo currently works through Frances Eugenia Design with clients and collaborators across communications, design, publishing, civic work, cultural programming, and mission-driven public-facing projects.
This page provides a factual, professional biography for search, citation, and public reference. For studio positioning and current services, visit Frances Eugenia Design.
