Communications Audit
A practical review of what your organization is saying, where it is getting stuck, and what needs to be fixed first.
A communications audit is for organizations that know something is not working but do not yet know what the problem is.
Maybe the website is out of date. Maybe the newsletter is inconsistent. Maybe public updates take too long to approve. Maybe social media, email, print, and leadership language all sound like they belong to different organizations.
Or maybe the team is producing a lot, but the work still feels scattered.
This audit gives you an outside read on the communication environment: what exists, what is missing, what is being repeated, what is being delayed, and what needs to be repaired first.
What I review
Website content and public-facing pages
Newsletter or email updates
Social media channels
Public statements or announcements
Printed materials
Campaign materials
Forms, handouts, PDFs, and public guides
Approval process
Internal request process
Messaging patterns
Gaps between what leadership says and what the public can actually find
What you receive
You receive a written audit that clearly names the problem.
It identifies where your communication is effective, where it encounters obstacles, and where the public-facing experience does not reflect your internal efforts.
The audit may address your website, newsletter, social media, public updates, printed materials, approval process, internal routing, and the flow of information from decision to publication.
The goal is not to provide a collection of observations.
Instead, the goal is to deliver a practical roadmap that prioritizes immediate needs, identifies what can wait, and highlights activities that no longer require attention.
You receive a document your team can use, rather than a mood board, brand exercise, or a list of vague recommendations.
You gain a clear assessment of your current situation and actionable next steps.
Investment
Communications audits start at $2,500.
Final pricing depends on the number of channels, materials, meetings, interviews, and public-facing touchpoints involved.
Most audits include a review period, written findings, and a follow-up meeting to walk through what should happen next.
Start with what is not working.
You do not need to know the exact cause of the problem before reaching out.
Send what you have. Tell me what feels late, scattered, outdated, repetitive, confusing, or harder than it should be.
I will help you determine whether an audit is the right first step.